Security of Tenure Policy (Home Care)

This document is a template and acts as a foundational Consumer Security of Tenure Policy (Standard 2) that commits your organisation to ensure consumers are informed if and understand their rights and responsibilities in relation to their home care service provision as outlined within the Charter of Aged Care Rights. This document contains 5 pages and 1587 words.

This template contains the following sections:

• Policy Statement
• Relevant Legislation
• Other Relevant Documents
• Protocols
  • Consumer Transfer to Another HCP Provider
  • Home Care Work Health and Safety Risk to Staff/Volunteers
  • Inappropriate Consumer Behaviour
  • Change in Consumer Circumstances that Influence Eligibility
  • Your organisation Ceases to Deliver Services
  • Termination, Withdrawal or Change of Services
• Attachment A – User Rights Principles 2014 – Consumer Responsibilities for Home Care